We can create a design based on an existing image, design, photo, sketch, idea, or description of what you would like your design to look like.

Generally, we’ll refuse to reproduce or create designs from intellectual property owners. Copyrighted images, graphic designs, logos, lyrics, photographs, and so on, will not be accepted as part of our custom services.

We will send you a mockup of your custom design before we produce your product. This mockup will show you the colors, image size, and general placement of the design on your chosen product.

We strive for fast turnaround times. Your custom design is typically created within 3 business days after receiving payment for the service.

A client agreement outlining the terms and conditions, project specification, timelines, payment terms and/or deposits, will be required to be reviewed and signed prior to beginning any custom order. Following the execution of the client agreement, we will email you an invoice for payment to be submitted prior to us designing your custom order.

Timely approval within 1-3 days will result in faster turnaround times. Please proofread your custom order for any typos, misspelled names, or information as we are not responsible for errors discovered after the customer has approved their product. Once we have received your approval, production will begin.

Unfortunately, no. Most of our artwork (i.e. clipart, fonts, graphic designs, etc.) is licensed to Luno Creative Studio, LLC and not available for reproduction or redistribution, and/or modification to the design(s) without our company’s express written consent.

We value peace, high moral values, and believe strongly in ethical practices. We will reject any designs that contain illegal content, hate speech, pornography, or violence. Legally prohibited content will not be produced by our company.

All sales are final on personalized products as the order was made specifically for the customer when the order was placed. Unfortunately, for this reason we do not accept returns.